STORE POLICY

Privacy Policy:

Personal Information: We value your privacy and are committed to protecting your personal information. We collect only the necessary information to process your orders and provide you with the best possible service. Your information will never be shared with third parties without your consent.
Payment Security: We use secure payment gateways to ensure your payment information is protected. All transactions are encrypted for your safety.

Terms & Conditions:

Product Availability: We strive to keep our inventory up-to-date. However, in rare cases, an item may be out of stock after you place an order. If this occurs, we will notify you immediately and provide an alternative or issue a full refund.
Pricing: All prices on our website are in USD. We reserve the right to change prices at any time without notice. However, prices will not change once an order has been placed.
Order Acceptance: We reserve the right to refuse or cancel any order for any reason. If your order is canceled, we will notify you and issue a full refund.
Disputes: In the event of a dispute, both parties agree to resolve the matter amicably. If a resolution cannot be reached, the dispute will be handled in accordance with the laws of the jurisdiction in which our company is registered.

Customer Service:

Our customer service team is here to assist you with any questions or concerns. You can reach us via email, phone, or through our website’s contact form. We aim to respond to all inquiries within 24 hours

WHOLESALE INQUIRIES

At OHair & Wig Extensions, we are excited to partner with retailers, salons, and beauty professionals who are interested in offering our luxury hair extensions and wigs to their clients. Our wholesale program is designed to provide you with premium products at competitive prices, along with exceptional support to help your business thrive.

Eligibility:

Business Requirement: To be eligible for our wholesale program, you must be a registered business with a valid business license or tax ID. We work exclusively with retailers, salons, and beauty professionals who align with our brand’s commitment to quality and luxury.
Minimum Order Quantity (MOQ): We require a minimum order quantity to qualify for wholesale pricing. The specific MOQ will depend on the product type and will be provided upon inquiry.

Wholesale Pricing:

Discount Structure: Our wholesale pricing is tiered based on the volume of your order. Higher order quantities will qualify for larger discounts. Please contact our sales team for detailed pricing information.
Payment Terms: We accept payments via bank transfer, credit card, or PayPal. Payment must be made in full before the order is processed. For large orders, payment plans may be available upon request.

Order Process:

Inquiry Submission: To begin the wholesale process, email us at ohairandwigs@gmail.com.
Review and Approval: Once we receive your inquiry, our team will review your application. If approved, we will provide you with our wholesale catalog, pricing information, and an order form.
Order Placement: After selecting your desired products and quantities, submit your order form along with payment. We will confirm your order and provide an estimated delivery date.
Order Fulfillment: Orders are typically processed within 7-10 business days. We will notify you once your order has shipped and provide tracking information.

Shipping and Delivery:

Shipping Costs: Wholesale orders are subject to shipping charges, which will be calculated based on the order size and destination. International orders may incur additional customs duties and taxes, which are the responsibility of the buyer.
Lead Time: Due to the nature of our products, some items may require additional time for production. We will communicate any potential delays at the time of order confirmation.

Returns and Exchanges:

Return Policy: We accept returns on wholesale orders only if the products are defective or damaged upon arrival. Any return requests must be made within 7 days of receiving your order. Please contact our customer service team to initiate a return.
Exchanges: We do not offer exchanges on wholesale orders unless the product is defective. In such cases, we will replace the defective item with a new one.

Branding and Marketing Support:

Marketing Materials: As a wholesale partner, you will have access to a range of marketing materials, including product images, descriptions, and promotional content to help you effectively market OHair & Wig Extensions.
Co-Branding Opportunities: We offer co-branding opportunities for select wholesale partners. If you are interested in collaborating on a custom collection or special promotion, please let us know during your inquiry.

Contact Us:

For any additional questions or to start the wholesale process, please reach out to our wholesale team at ohairandwigs@gmail.com. We look forward to building a successful partnership with you.

STORE POLICY

Privacy Policy:

Personal Information: We value your privacy and are committed to protecting your personal information. We collect only the necessary information to process your orders and provide you with the best possible service. Your information will never be shared with third parties without your consent.

Payment Security: We use secure payment gateways to ensure your payment information is protected. All transactions are encrypted for your safety.

​

Terms & Conditions:

Product Availability: We strive to keep our inventory up-to-date. However, in rare cases, an item may be out of stock after you place an order. If this occurs, we will notify you immediately and provide an alternative or issue a full refund.

Pricing: All prices on our website are in USD. We reserve the right to change prices at any time without notice. However, prices will not change once an order has been placed.

Order Acceptance: We reserve the right to refuse or cancel any order for any reason. If your order is canceled, we will notify you and issue a full refund.

Disputes: In the event of a dispute, both parties agree to resolve the matter amicably. If a resolution cannot be reached, the dispute will be handled in accordance with the laws of the jurisdiction in which our company is registered.

​

Customer Service:

Our customer service team is here to assist you with any questions or concerns. You can reach us via email, phone, or through our website’s contact form. We aim to respond to all inquiries within 24 hours

WHOLESALE INQUIRIES

​

Eligibility:

Business Requirement: To be eligible for our wholesale program, you must be a registered business with a valid business license or tax ID. We work exclusively with retailers, salons, and beauty professionals who align with our brand’s commitment to quality and luxury.

Minimum Order Quantity (MOQ): We require a minimum order quantity to qualify for wholesale pricing. The specific MOQ will depend on the product type and will be provided upon inquiry.

​

Wholesale Pricing:

Discount Structure: Our wholesale pricing is tiered based on the volume of your order. Higher order quantities will qualify for larger discounts. Please contact our sales team for detailed pricing information.

Payment Terms: We accept payments via bank transfer, credit card, or PayPal. Payment must be made in full before the order is processed. For large orders, payment plans may be available upon request.

​

Order Process:

Inquiry Submission: To begin the wholesale process, email us at ohairandwigs@gmail.com.

Review and Approval: Once we receive your inquiry, our team will review your application. If approved, we will provide you with our wholesale catalog, pricing information, and an order form.

Order Placement: After selecting your desired products and quantities, submit your order form along with payment. We will confirm your order and provide an estimated delivery date.

Order Fulfillment: Orders are typically processed within 7-10 business days. We will notify you once your order has shipped and provide tracking information.

​

Shipping and Delivery:

Shipping Costs: Wholesale orders are subject to shipping charges, which will be calculated based on the order size and destination. International orders may incur additional customs duties and taxes, which are the responsibility of the buyer.

Lead Time: Due to the nature of our products, some items may require additional time for production. We will communicate any potential delays at the time of order confirmation.

​

Returns and Exchanges:

Return Policy: We accept returns on wholesale orders only if the products are defective or damaged upon arrival. Any return requests must be made within 7 days of receiving your order. Please contact our customer service team to initiate a return.

Exchanges: We do not offer exchanges on wholesale orders unless the product is defective. In such cases, we will replace the defective item with a new one.

​

Branding and Marketing Support:

Marketing Materials: As a wholesale partner, you will have access to a range of marketing materials, including product images, descriptions, and promotional content to help you effectively market OHair & Wig Extensions.

Co-Branding Opportunities: We offer co-branding opportunities for select wholesale partners. If you are interested in collaborating on a custom collection or special promotion, please let us know during your inquiry.

​

Contact Us:

For any additional questions or to start the wholesale process, please reach out to our wholesale team at ohairandwigs@gmail.com. We look forward to building a successful partnership with you.